REFUND POLICY

Domestic Refund Policy :

  • We have a 03 day return & refund policy, which means you have 07 days after receiving your item to request a refund. But you have to complaint it in 24 hours after receiving the order to solve your issue on priority basis.
  • To be eligible for a return & refund, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
  • To start a return, you can contact us at thevarartgallery@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
  • If you want to return the parcel then send back this parcel to our address (our address is mention shipment label) and send a courier copy to us by mail, after receiving the parcel we will transfer the amount to you in google pay or Phonepe or Paytm and Bank NEFT.
  • The product to be returned to us within 3-5 days. After receiving the product refund will be initiated in 3-5 days.
  • You can always contact us for any return question at thevarartgallery@gmail.com

Damages and issues

  • Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
  • Exceptions / non-returnable items
    Certain types of items cannot be returned, like customised products (such as special orders or personalized items), and product received in good condition as mentioned (non defective products as shown). We also do not accept returns like the customer handling damages. Please get in touch if you have questions or concerns about your specific item.
  • Unboxing video must, in case of returning of defective products.
  • Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

  • The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

  • We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
  • If approved, you’ll be automatically refunded on your original payment method.
  • Refund will be provided only for the product and additional shipping charge cannot be refunded.
  • Please remember it can take 3- 5 days time for your bank or credit card company to process and post the refund too.
  • If your refund not approved then we will discuss for the possible ways to reissue the product to you by contacting you.

International Refund Policy:

  • We have a 03 day return & refund policy, which means you have 03 days after receiving your item to request a refund. But you have to complaint it in 24 hours after receiving the order to solve your issue on priority basis.
  • To be eligible for a return & refund, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
  • To start a return, you can contact us at thevarartgallery@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
  • The Product to returned to us in 7-10days. After receiving the Product refund will be initiated in 3-5 days
  • If you want to return the parcel then send back this parcel to our address (our address is mention shipment label) and send a courier copy to us by mail, after receiving the parcel we will transfer the amount to you in Paypal, google pay or Phonepe or Paytm and Bank NEFT.
  • You can always contact us for any return question at thevarartgallery@gmail.com

Damages and issues

  • Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
  • Exceptions / non-returnable items
    Certain types of items cannot be returned, like customised products (such as special orders or personalized items), and product received in good condition as mentioned (non defective products as shown). We also do not accept returns like the customer handling damages. Please get in touch if you have questions or concerns about your specific item.
  • Unboxing video must, in case of returning of defective products.
  • Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

  • The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

  • We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
  • If approved, you’ll be automatically refunded on your original payment method.
  • Refund will be provided only for the product and additional shipping charge cannot be refunded.
  • Please remember it can take 5 -7 days for your bank or credit card company to process and post the refund too.
  • Transaction charges like Paypal fees, Razorpay fees will not be refunded.
  • If your refund not approved then we will discuss for the possible ways to reissue the product to you by contacting you.
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